
Products
What products does
CANUN manufacture?
CANUN designs and manufactures underground rock drilling equipment, with a focus on pneumatic jackleg drills, stopers, sinkers and related components built for narrow vein and development mining applications. Other products include the CANPUSH51 Screen Pusher as well as stock of CANUN Service & Parts for the 260B, S250, S83 drill series etc...
Are CANUN 260B parts compatible with S250 drills?
Yes. CANUN’s 260 drill series is designed to be fully interchangeable and compatible with S250 style drills, allowing operators to integrate our drills into existing fleets with minimal disruption. Our Boart S250 cross-reference chart can be seen here. We are happy to assist in cross-referencing any other brand of 250 series drill. Send us a message here.
Do you offer spare parts
and wear components?
Absolutely. We supply spare parts, service kits, and wear components to support ongoing maintenance and minimize downtime. Contact us for a quote.
What certifications & standards do CANUN products comply with?
CANUN products are designed in alignment with applicable international standards and regulatory requirements. CANUN continues to be ISO 9001:2015 certified. For CE-marked markets, conformity is addressed based on applicable directives and standards for the equipment.
Are your products suitable for narrow vein mining?
Yes. CANUN drills are specifically designed for narrow vein, selective mining environments where maneuverability, reliability, and operator control are critical.
Can CANUN customize products for specific mine requirements?
In certain cases, yes. Customizations such as hose configurations, mounting options, or performance adjustments may be available depending on project scope and volume. Our team will be happy to answer any of your questions. Contact us here.
Ordering & Purchasing
How do I place an order with CANUN?
Orders can be placed by contacting CANUN directly or through an authorized distributor. Once product requirements are confirmed, our team will issue a formal quote and guide you through the ordering process.
How do I request a quote?
You can request a quote via our website contact form or by reaching out to our sales team. Providing detailed information such as product type, quantity, and delivery location will help us respond more efficiently.
What information should I include when requesting a quote?
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Product model or part numbers (if known)
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Quantity required
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Delivery destination
- Any required specifications or certifications
Can I combine different products in one order?
Yes. Mixed orders that include drills, spare parts, and accessories are common and can be combined.
Do you provide order confirmations?
Yes. All orders are confirmed with a formal order acknowledgment outlining product details, quantities, pricing, and estimated delivery timelines.
Do you support international purchasing?
Yes. CANUN works with customers and distributors globally and can support international transactions and logistics.
What Incoterms do you use?
We work with standard Incoterms (e.g., EXW, FOB, CIF, DDP), depending on the agreement with the customer.
Are duties and taxes included in the price?
Duties, taxes, and import fees are typically not included unless specified under agreed Incoterms.
Rental Equipment
Does CANUN offer rental equipment?
Yes, CANUN offers rental equipment in select regions or for specific project needs. Availability depends on location, project scope, and current inventory.
What types of equipment are available for rent?
Rental offerings include our pneumatic drill series as well as Maruzen’s product line of handheld hydraulic equipment. Availability will be confirmed at the time of inquiry.
Who is rental equipment best suited for?
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Short-term projects
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Temporary production increases
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Emergency replacement during equipment downtime
How do I request rental equipment?
You can request rental equipment by contacting CANUN directly. Providing project details will help us assess availability and recommend suitable equipment.
What information is needed for a rental request?
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Project location
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Rental duration
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Equipment and quantity
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Application details
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Required delivery timeline
Is rental equipment available internationally?
Rental availability is typically region-specific due to logistics and support requirements. Please contact us to confirm options in your area.
What are the rental terms and conditions?
Rental terms vary depending on duration, equipment type, and region. Details such as pricing, responsibilities, and usage conditions are outlined in the rental agreement.
Is maintenance included with rental equipment?
Maintenance responsibilities depend on the agreement. In some cases, service support or replacement units may be included for longer-term rentals.
What happens if rented equipment is damaged?
Damage policies are defined in the rental agreement. Customers are generally responsible for equipment condition during the rental period, excluding normal wear and tear.
Maintenance & Repair
Do CANUN products require regular maintenance?
Routine maintenance is essential to ensure optimal performance, extend equipment life, and reduce unplanned downtime. Recommended maintenance intervals depend on operating conditions and usage.
Do you provide maintenance guidelines or manuals?
Maintenance and service guidelines are available for CANUN equipment. These can be provided upon request or included with your purchase. We also have a Drill Doctor’s Handbook designed to help drill maintenance and troubleshooting.
What type of maintenance is required for pneumatic drills?
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Checking lubrication
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Inspection of wear components
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Checking air lines
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Cleaning and proper storage after use
Can CANUN provide repair services?
Repair services are available, depending on your region. Contact us to determine the best service option available to you. Repairs can be handled through CANUN.
How do I know when my equipment needs repair?
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Reduced drilling performance
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Unusual vibration or noise
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Visible wear or damage to components
Are spare parts readily available?
Yes. CANUN supplies a full range of spare parts and service kits to support ongoing maintenance and repairs.
Can I perform maintenance and repairs in-house?
Yes. Many customers perform routine maintenance and minor repairs internally. We recommend following CANUN guidelines and using genuine parts to ensure reliability.
Do you provide training for maintenance teams?
Training support may be available depending on the project and region. This can help ensure proper maintenance practices and reduce equipment downtime.
What is the typical turnaround time for repairs?
Repair timelines vary depending on the scope of work, parts availability, and location. Our team will provide an estimated timeline after assessment.
Do you offer troubleshooting support?
Yes. CANUN can assist with troubleshooting issues remotely or through local support channels.
CANUN is actively building this FAQ to cover the most common questions.
If you don’t see your question yet, feel free to contact us or check back soon for updates.
